Imagine you've just crossed paths with someone you don’t know on the street or in the elevator. You say “Hello” and they respond, except the response is not the usual cheery “Good Morning” or “Hi” you expected. The response is in a different language, one that you don’t understand. In most cases, both parties stumble due to a lack of mutual understanding. You are trying to transmit information to each other, but you aren’t using the same code to communicate.