Agile Development Brings Continuous Improvement to the Platform
“Agile development” may sound like just another buzzword term to you. However, it’s a tried-and-tested framework gaining widespread traction not just in software teams but across many business departments - and for good reason. The main principles behind Agile are to stay adaptable in the face of uncertainty, respond to change, and bring forth continuous improvement.
Louis-Phillipe Lavoie, Director of Product discusses how Agile development streamlines internal collaboration at Montrium to deliver value faster to Connect subscribers. Agile consists of iterative work sequences known as sprints that are carried out by self-organizing, cross-functional teams. Within sprints, rapid iterations of product inspection, improvement, testing and delivery help us to respond more quickly to market changes and increase the quality of our product.
Enhanced User Experience Taking the Life Sciences by Storm
One of the themes that have emerged over recent years is the emphasis for businesses to adopt User Experience (UX) principles and methods as they develop software for research purposes. Good UX is a critical part of life science software, for if a system is too difficult to navigate through and use, the work simply can’t get done and efficiency can take a nosedive.
Matt Pearce, User Experience Lead, shares how a modern design approach born from industry trends and customer feedback, nurtures a more intuitive relationship between Connect and its subscribers. At Montrium, we openly admit that we have an obsession for our customer’s experience. What this means is that we research and capture feedback throughout our customers’ journey with our products to account for any expressed needs and anticipate unexpressed needs.
Team Growth and Intra-Professional Collaboration
To navigate this age of people, technology, and process integration, software companies require employees from a range of backgrounds and experience to join forces. Teams must not only be equipped to develop software but must also have a deep understanding of a user’s day-to-day role and tasks involved with that role. In the end, this will enable a more personalized customer experience and deliver consistent value over time.
Tevin Pathareddy, Chief Technology Officer, discusses how Montrium’s team growth is supporting our vision for the Connect platform. Tevin also explains how dividing into smaller teams with a combination of specialties generates more creativity and innovation at Montrium. This blend of expertise, combined with the freedom to collaborate, means product and operations professionals work side-by-side to elevate our customer support.
Integrated Technology and Processes Bring a New Wave of Solutions
We’re big fans of the way Deloitte approaches change in their 2019 Life Science Outlook report: “Unshackle yourself from the old life sciences mentality, business, and technology architectures. Don’t hesitate to innovate in all three.”
The new eTMF Connect is positioned to deliver a meaningful experience as the result of our new technology architecture, Agile development process, and modern UX design approach - none of which could be possible without having the right talent on board. With a new wave of re-engineered life science solutions on the horizon, integrated technology and business processes at Montrium are building up the Connect platform for today and tomorrow’s clinical, regulatory, and quality needs.